Under Pressure: Conflict Management
Presenter
Anna Bortnick, M.D., Ph.D., FSCAI, Montefiore Health System, Bronx, NY
Anna Bortnick, M.D., Ph.D., FSCAI, Montefiore Health System, Bronx, NY
Learning Objectives:
- Recognize potential causes of conflict
- Identify techniques for de-escalation and conflict resolution
- Identify strategies for managing irreconcilable differences
- Identify irreconcilable differences (to include racial tensions, sexual harassment, discrimination)